FUQING BIOTECHNOLOGY CO., LTD
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Frequently Asked Questions
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What packaging options do you offer?
We offer a variety of packaging solutions to meet different shipment and handling needs:
Standard Bags: 25 kg multi-layer craft paper bags with a polyethylene inner liner, ensuring moisture-proof protection.
Bulk Bags: 500 kg flexible intermediate bulk containers for cost-effective bulk shipping.
Pallets: Standard bags are securely stacked on wooden pallets and stretch-wrapped for stable and easy handling during transport.
Custom Packaging: We can accommodate special requests, including specific pallet types, or branded packaging for large orders.
Please contact us to discuss your requirements.
What is the minimum order quantity for our products?
The minimum order quantity (MOQ) is typically 1 ton. This helps us maintain efficient production and competitive pricing.
Can I request custom packaging with my company logo?
Yes, we provide private labeling and custom packaging services for qualified orders. This includes printing your company logo, product information, and handling instructions directly on the bags.
You need to provide us with your design files or requirements, and our team will handle the rest.
A minimum order quantity usually applies for custom packaging to ensure feasibility(this minimum order quantity differs from standard packaging). For more detailed requirements and a quotation, please contact our sales department.
How is the product protected during shipping?
Our packaging is designed to be moisture-proof and durable, with palletization and stretch wrapping for added security.
What is the weight per package?
Standard bags are 25 kg each. Big bags are 500 kg or 1000 kg.
How should I store the packages upon receipt?
Store in a dry, cool, and well-ventilated area, away from direct sunlight and moisture. Note: Please do not put items on top of each other.
Are there any handling instructions for the packages?
Use appropriate lifting equipment for big bags. Avoid dragging or dropping bags to prevent damage.
What is the lead time for custom packaging?
Lead times vary but are typically 2-4 weeks. We will confirm during order processing.
Can I return empty packages?
No, we do not accept returns of empty packaging due to hygiene and logistics reasons.
How do I dispose of the packaging?
Please follow local recycling regulations. Paper bags can be recycled, and plastic liners should be disposed of as per plastic waste guidelines.
How should I store your products?
Store in a cool, dry, and well-ventilated area, away from direct sunlight and moisture. Do not stack pallets on top of each other. Practice care and caution to avoid explosive conditions
Can the products be stored outdoors?
No, always store indoors to protect from weather elements.
How long can I store the products after opening?
Reseal opened bags tightly and use within a few weeks to prevent moisture absorption.
Are the products sensitive to humidity?
Yes, especially cellulose ethers like HPMC, MHEC, HEC and CMC. Keep them in low-humidity conditions.
How should I handle spilled product?
Wear a mask and gloves. Sweep up carefully and dispose of according to local regulations.
Do you provide storage guidelines for specific products?
Yes, each product's technical data sheet includes specific storage recommendations.
Can I store different products together?
Yes, but keep them separated to avoid cross-contamination.
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Office: B1505 Baocui Business Building, Yuhua District, Shijiazhuang City, Hebei Province, China
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