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Have Inquiries About Our Products Or Services?

Frequently Asked Questions

If you cannot find the answer to your question in our FAQs, you can always leave us a message, We will answer to you shortly.

What payment methods do you accept?

We accept T/T (Bank Transfer), L/C (Letter of Credit), PayPal, and for some regions, credit cards.

Can I pay in my local currency?

Payments are generally in USD, EUR or CNY. Currency conversion may apply for other currencies.

Do you offer payment plans?

We do not typically offer installment plans. Full payment is required before shipment for new customers.

Can I get an invoice?

Yes, a commercial invoice is provided with every order.

What are the terms for L/C payments?

We accept irrevocable L/C at sight from international reputable banks.

Can I pay after receiving the goods?

No, we do not accept payment upon delivery. And new customers typically pay in advance. But for established customers with a credit history, we may offer open account terms. 

What happens if my payment is declined?

Contact your bank or payment provider. We will hold the order until payment is confirmed.

How long does it take for a bank transfer to be confirmed?

International transfers may take 2-5 business days. Send us the payment receipt to expedite.

Is there a discount for full payment?

Yes, we may offer discounts for full payment or large orders. Please consult our sales team.

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